E-Commerce Websites.

Your Business, Making Sales Day and Night

Tired of missing sales when you’re off the clock? A 24/7 online shop keeps the orders coming in, even while you sleep.

Is Your Online Shop Letting You Down?

An online shop should be working for you every hour of every day. But when it comes to e-commerce websites, if it is a slow site, a confusing layout, or a checkout that doesn’t quite inspire confidence can send customers away before they ever hit buy. And unlike a bad in-person experience, you never get to see it happen. You just see the sales that didn’t come in.

An outdated or poorly built online shop doesn’t just cost you sales today. It affects your reputation, your Google rankings, and how much customers trust you the next time they consider buying from you.

How many sales did your online shop miss last night while you were asleep?

That’s the real promise of a well-built e-commerce website. Not just a place to list your products, but a shop that’s actively selling, building trust, and processing orders while you get on with running the rest of your business.

Why the Way Your E-Commerce Site Is Built Really Matters.

A well-built e-commerce website makes it easy for customers to browse your products, find what they need, and buy with confidence. It works beautifully on mobile, where the majority of online shopping now happens. It loads fast, because slow sites lose customers and rank lower on Google. And it’s structured so that search engines can find and understand your products, bringing in new customers you’d never have reached otherwise.

A poorly built one does the opposite of all of that. And the frustrating thing is, it can be hard to tell from the inside. It might look fine to you. Your customers just quietly go elsewhere.

If a customer lands on your shop and can’t find what they need in the first thirty seconds, where do they go?

They go to your competitor. Getting your e-commerce site properly built, on a solid foundation with clean code, a clear structure, and a smooth checkout, is the difference between a shop that sells and one that sits there.

 

Not getting enough enquiries?

Book a free audit and we’ll spend 30 minutes going through your website, telling you exactly what’s holding it back and what we’d do to fix it.

Book your free audit

What our clients have to say.

Real feedback from satisfied customers who’ve experienced first-hand how our solutions have made a difference.

  • Couldn’t have asked for a more professional, helpful and friendly team.

    Sokada has been exceptional in covering all my business media needs. They’re incredibly knowledgeable, attentive and go above and beyond. I highly recommend them to anyone looking for a trustworthy partner in media, there are some out there.

    Kelly Parker Mayfield Porcelain
  • Only issue I have is I wish we had found them years ago!

    Exactly what our business required and thoroughly nice to work with! Get in touch with them hastily if you need marketing help, ideas and more!

    Ryan Eckhardt
    Ryan Eckhardt Wood & Pilcher

How We Build E-Commerce Websites That Work.

At Sokada, we build every e-commerce website in-house, from scratch, using WordPress with WooCommerce. This gives you a flexible, scalable shop that you can manage yourself, with a bespoke theme built specifically for your business, not a template adapted to fit. Here’s what goes into every website development and build.

Built on WordPress and WooCommerce

We use WooCommerce because it integrates seamlessly into your WordPress website, meaning you manage your shop and your content from the same place. It’s flexible enough to handle everything from a handful of products to tens of thousands, and it gives you real control without needing a developer every time something needs changing.

Bespoke design built around your brand

Your online shop will be designed with your customers’ buying journey in mind. Easy product browsing, clear categories, simple navigation, and a checkout process that builds confidence at every step. We don’t use generic templates, every shop we build is designed to fit your products, your customers, and your goals.

Fast, secure, and built to be trusted

A slow or insecure website costs you sales and damages your reputation. We build with clean, efficient code, integrate secure payment gateways, and make sure your site complies with PCI DSS regulations so your customers’ data is properly protected. Our hosting includes an SSL certificate and 24/7 support as standard, so the shop stays up and running.

SEO and GEO-ready from day one

Your products need to be found. We build every e-commerce site with search engines in mind, using clean code, proper page structure, and product schema markup so individual products can appear in Google search results. We also build in GEO optimisation so your shop is structured to show up in AI-powered search tools like Google AI Overviews and ChatGPT, which are increasingly where people are discovering products and businesses.

Google Shopping integration

We can set up Google Product feeds through WooCommerce so your products appear in Google Shopping, updated in real time. We’ve done this for clients with as few as 10 products and as many as 10,000, and the process works the same way regardless of scale.

Spreadsheet product management

If you have a large product catalogue, managing it one by one would take forever. We include an advanced spreadsheet importer and exporter for WooCommerce, so you can manage your entire product range from an Excel spreadsheet and push updates to your shop quickly and easily.

Payment gateways that work for your customers

We support a wide range of payment gateways including Stripe, PayPal, Sage Pay, Worldpay, Amazon Pay, and Braintree, so your customers can pay the way they prefer. If you need a different gateway, get in touch and we’ll talk through what’s possible.

Easy to manage yourself

Once your shop is live, you’ll have full control over your products, stock, and orders through a straightforward management system. Add products, update pricing, process orders, and handle returns without needing a developer. We’ll show you how everything works at handover, and we’re just a phone call away if you ever need a hand.

Not getting enough enquiries?

Book a free audit and we’ll spend 30 minutes going through your website, telling you exactly what’s holding it back and what we’d do to fix it.

Book your free audit

Case studies.

Behind every one of these is a business owner who was frustrated, not getting enough enquiries, and needed someone to actually sort it. We’re proud of every single one.

All case studies

E-Commerce Website Rescue

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Going into E-Commerce with Your Eyes Open.

Building a great e-commerce website is absolutely worth doing. But it’s also a more involved project than a standard business website, and the businesses that get the most from their online shop are the ones who go into it properly prepared.

We’ve seen businesses come to us with an e-commerce site that technically works but doesn’t sell, because the groundwork wasn’t thought through before the build started. So before we put a line of code together, we make sure you’ve considered the full picture.

Are you ready for everything that comes with selling online?

Here are the things we work through with every e-commerce client before the build begins. Some of them are obvious. Some catch people off guard. All of them matter.

  • Where is your product data coming from, and can you get it from the manufacturer in a usable format?
  • How often will product information need to be updated, and who will manage that?
  • What stock levels will you hold, and how will you track them?
  • Which payment gateway will you use, and do you need a merchant account?
  • How will you manage and fulfil orders day to day?
  • Where will you pick, pack, and despatch from?
  • What shipping and delivery options will you offer?
  • Will fulfilment be handled in-house or by a third party?
  • Do any of your products need to be signed for on delivery?
  • What is your returns policy, and how will returns be processed?
  • Do you have a full set of Terms and Conditions?
  • Does your website comply with PCI DSS payment security regulations?

That’s not a complete list, but it gives you a sense of what’s involved. The good news is, you don’t have to navigate any of it alone. We’ll walk through all of it with you before the build starts, so nothing catches you off guard after launch.

Not getting enough enquiries?

Book a free audit and we’ll spend 30 minutes going through your website, telling you exactly what’s holding it back and what we’d do to fix it.

Book your free audit

Why work with Sokada?

We build everything in-house

Every e-commerce website is built by our own developer, not outsourced. You get consistent quality, a team who understands the full project, and a build that’s done properly from the start.

We don’t use templates

Every shop we build uses a bespoke WordPress and WooCommerce theme written specifically for your business. No off-the-shelf designs, no leftover code, no limitations on what we can do.

We think about sales, not just the build

A good-looking shop that doesn’t convert is just an expensive catalogue. Every structural decision we make, from the product page layout to the checkout flow, is made with one question in mind: will this help someone buy?

We’re honest about what e-commerce involves

We’d rather spend time with you before the build making sure you’re set up for success than hand you a finished site that creates more problems than it solves. The pre-launch checklist we work through with every client exists because we’ve seen what happens when businesses skip it.

Website, shop, and marketing, all joined up

A well-built shop is the foundation. Marketing is what brings customers to it. We always recommend pairing your e-commerce build with an ongoing marketing package, because the two work better together than separately. When the same team handles both, everything is built to work with each other from day one.

We’re a real team, not a faceless agency

We’re a small, family-run business based in East Sussex. You’ll speak to the people actually doing the work, and they’ll know your business.

Frequently asked questions.

Explore our frequently asked questions to get a better understanding of how we work and what we can do for you.

What platform do you use to build e-commerce websites?

We normally build on WordPress with WooCommerce. This means your shop and your main website are managed from the same place, using the same content management system.

WooCommerce is flexible, scalable, and one of the most widely used e-commerce platforms in the world, which means it’s well supported and not going anywhere.

Will my Ecommerce Website be bespoke?

Yes. We create a bespoke WordPress theme for every project and build WooCommerce into it. We don’t use off-the-shelf designs or templates. Your shop is built to fit your products, your brand, and the way your customers buy.

Our project plan maps out exactly what you need and how it works before we write a line of code.

Can you get my products on Google Shopping?

Yes. We can set up Google Product feeds through WooCommerce so your products appear in Google Shopping and update in real time.

We’ve done this for clients with everything from 10 products to 10,000, and the process works reliably at any scale.

Can I manage my products from a spreadsheet?

Yes. We include an advanced spreadsheet importer and exporter for WooCommerce, so if you have a large product range you can manage it from an Excel spreadsheet and push updates to your shop without having to edit products one by one.

What payment gateways do you support?

We support a wide range of payment gateways including Stripe, PayPal, Sage Pay, Worldpay, Amazon Pay, and Braintree. If you use or prefer a different gateway, get in touch and we’ll discuss whether it can be integrated.

Who hosts my website?

We host the e-commerce sites we build. Hosting with us includes guaranteed uptime, 24/7 support, an SSL certificate, and ongoing WordPress updates.

Having us host means we can respond quickly if anything needs attention, rather than dealing with a separate hosting company who doesn’t know how the site is built.

Does my e-commerce site need to comply with PCI DSS?

Yes. Any website that processes card payments is required to comply with PCI DSS (Payment Card Industry Data Security Standard) regulations. We build this into the process and make sure your payment setup meets the required standards, so your customers’ data is properly protected and you’re not exposed to unnecessary risk.

Will my shop work on mobile phones?

Yes, absolutely. Every e-commerce website we build is fully responsive across mobiles, tablets, and desktops. This matters more for online shops than almost any other type of website, because a large and growing proportion of online purchases are made on mobile.

If the shopping experience on a phone is frustrating, customers leave without buying

How long does an e-commerce build take?

It depends on the size and complexity of what you need, particularly the number of products and the level of custom functionality required. Most projects are completed within 8 to 12 weeks. We agree a clear timeline at the start and keep you updated throughout.

Do I need to combine my shop with marketing?

You don’t have to, but it makes a significant difference. A well-built shop is the foundation. Marketing, including SEO, paid ads, Google Shopping, and social media, is what brings customers to it.

When both are handled by the same team and planned together, you get much better results than when they’re done separately by people who’ve never spoken to each other.

Do you only work with businesses in East Sussex?

No. We’re based in Heathfield, East Sussex, but we work with businesses right across the UK. Our process is built to work remotely. If you’re local to us in East Sussex, we’re always happy to meet in person too

Based in East Sussex, Building E-Commerce Sites Across the UK.

We’re based in Heathfield, East Sussex, and we build e-commerce websites for businesses anywhere in the UK. Whether you’re a local business in Eastbourne, Crowborough, Tunbridge Wells, or Uckfield, or a company based further afield, the process is exactly the same: we understand your products and your customers, build something properly, and make sure it’s set up to sell.

Ready to Build an Online Shop That Actually Sells?

Whether you’re starting from scratch or looking to replace a shop that isn’t performing, we’d like to help. Get in touch and we’ll talk through what you need, give you an honest picture of what’s involved, and tell you what we’d do to make it work properly.

Not getting enough enquiries?

Book a free audit and we’ll spend 30 minutes going through your website, telling you exactly what’s holding it back and what we’d do to fix it.

Book your free audit

Not getting enough enquiries?

Book a free audit and we’ll spend 30 minutes going through your website, telling you exactly what’s holding it back and what we’d do to fix it.

30 years
Building websites that actually get results
3x More Enquiries
Average increase for clients in their first six months

Not getting enough enquiries?

We'll spend 30 minutes going through your website, telling you exactly what's holding it back and what we'd do to fix it.

Book your free audit
97%
Of our clients see improved search visibility within 90 days
1-in-3
New clients come to us through referrals from existing clients